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Transparent and Current Pricing: Clear, upfront pricing information with no hidden fees is essential. The small business owner will look for recent and competitive pricing plans that offer good value for money and suit their budget.
Excellent Customer Support: A service that offers robust customer support, including quick response times, multiple channels of support (such as live chat, phone, email), and helpful, knowledgeable staff would be critical.
Positive User Experience: An easy-to-use, intuitive website and ordering process with a seamless user interface would be on the priority list to alleviate past experiences of poor user experience.
SEO Expertise: Since the aim is to improve search engine rankings and website visibility, expertise in SEO is a must. The service should understand current SEO best practices and incorporate them into the content.
Customizable Packages: Options for customization would allow the business owner to choose services tailored to their specific needs, which can include selecting specific keywords, content styles, and topics.
Content Quality: High-quality, engaging, and original content that reflects the brand's voice is non-negotiable. The content should be written by skilled copywriters with experience in the owner's industry.
Performance Tracking: The ability to track the performance of the content is important, with regular reports and analytics to show how the content is contributing to improved website visibility and search engine rankings.
Feedback Implementation: A system that allows the business owner to provide feedback and see it implemented in the content creation process, ensuring the final product aligns with expectations.
Scalable Services: As the business grows, the service should be able to accommodate increasing demands for content without a drop in quality or service levels.
Turnaround Time: Fast and reliable turnaround times for content creation to keep the website updated regularly and cater to content marketing schedules.
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Steer your online strategy towards seamless omnichannel engagement
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